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Adding search power to public data


Earthquakes are not the only thing that can shake Silicon Valley. After the dot-com bubble burst back in 2000 the unemployment rate ofSanta Clara county went up to 9.1%. During the last couple of months, it has gone up again: ...
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Build a Web Page Monitor with Google Docs


Learn how to monitor web pages using Google Docs. This is useful if you want to watch shopping sites like ebay or Amazon for any changes in the product price. RSS feeds have completely changed the way we consume information on the web. You no longer...
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Publish your Content for Free


So…you have written white papers and eBooks and they are up on your website. They are probably on the resources page and get their fair share of downloads. That’s good, but with some of the free publishing sites out there you can get more...
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"Cloud of Clouds"


2008 Recap In 2008, we saw the early seeds of a "cloud of clouds" emerging. It started in April with Salesforce and Google announcing integration between Google Apps and Salesforce to bridge the gap between Google's productivity applications and...
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An open letter to CRM software start-ups...


Curiously, I had three companies contact me this week about CRM software they were launching. One part of me wants to applaud anyone who has the gumption to invest their time and money in developing software, the other, my independent CRM consultant...
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Fully Managed CRM


I've been reading CRM RFP responses for much of the week and I've seen a number of references to fully managed systems™. This caught my attention at first because it seemed to support the suggestion in my last post that outsourced of...
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