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Negative Churn


We just closed another great quarter at Intacct, and I'm extremely proud to report that we had 100% customer retention for our direct sales channel the quarter. This is no mean feat for a business of our size and growth - more than 2,500 customers...
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Most Useful Web Applications for 2008


As we bid adieu to 2008, letís looks at some useful web applications that really made an impact. All these apps are available online for free and require no...
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Show Pictures of your Friends on Fb


Your Facebook profile page has a "Friends" box in the lower left corner that, by default, displays a list of six random friends. This selection is completely random and youíll see a different set of faces (or pictures) if you refresh the Facebook...
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Creativity for Left-Brained People


As a systems-thinking, ridiculously rational INTP, I canít tell you how many times Iíve been told to, ďStop overthinking!Ē After all, rational thinking isnít naturally associated with creativity. I admittedly find it difficult to act on creative...
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Why vendors may learn to love independent CRM cons


I get the impression that most CRM vendors are at best deeply suspicious of CRM consultants. Not surprisingly, as a CRM consultant myself, Iíd argue the negative impression is undeserved, and that we provide considerably more benefit to vendors than...
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Writing iPhone Applications from Apple Engineers


iPhone Tech Tour: Learn about the tools you need to create great iPhone applications, then work with the experts to optimize your code, refine your user interface, and apply the knowledge you gain from the sessions to enhance the capabilities of...
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