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Wikipedia Website Now Available for Mobile Devices


Wikipedia has launched a mobile phone optimized version of their encyclopedia website at mobile.wikipedia.org. Wikipedia has officially launched a mobile phone optimized version of their encyclopedia at mobile.wikipedia.org. This is a plain vanilla...
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A grateful season


The holidays are a time for giving, and Googlers across the globe have found some creative ways to give back to their communities this season. From raising money and crafting greeting cards to building gingerbread houses and giving blood, Googlers...
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Websites - Great Customer Service?


Yesterday a friend of mine directed me to a web site that I was not familiar with, getsatisfaction.com. It’s an interesting idea. The company is offering a Web 2.0 customer service solution for everyone/anyone about any product or service while at...
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SaaS: The (Data Center) Killer App


Build an IT shop without servers. It’s a novel idea, more a suggestion than a reality. But it is – albeit to the extreme — the concept behind the long-past-budding Software as a Service (SaaS)...
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CRM and social networking...


I was quoted in Computing the other week making somewhat unsupportive remarks about the CRM vendor’s attempts to harness social networking. In essence my feelings are that companies need to understand the impact of social networking rather than...
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Stack Ranking Employees Works


Now more than ever, organizations need to optimize their workforce in today’s economic climate of falling revenues and shrinking profits. Companies have long used stack-ranking to manage their people and identify employees to manage out or up, GE...
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